We offer a variety of shipping options for your convenience. Our standard shipper is UPS. Standard shipping is via UPS Ground delivery, but we also provide shipping options for Next Day, 2nd day, and 3rd-day delivery.
Currently, we only ship to the continental United States (excludes Hawaii and Alaska). We cannot ship to APO/FPO or PO Box address.
In-stock items are shipped within 48 hours (excluding holidays) of receipt of order. In case of delays, we will do our best to keep you updated on shipment status. AMAZING GRACE is not liable for freight carrier delays.
Items not in stock may take up to 10 days for delivery. Note that items may be delayed at customs or at freight carrier points or due to other unforeseen circumstances. In case of delays, we will do our best to keep you notified.
Orders are usually shipped in full. If you need partial delivery, please contact customer support at info@amazinggracemask.com. Additional shipping charges may incur.
Our hours are 9am to 5pm ET Monday to Friday excluding holidays.
Customer is responsible for shipping charges of returned products. All returns will be verified by AMAZING GRACE customer support before processing.
If you have a special shipping requirement, contact us at info@amazinggracemask.com within 24 hours of placing the order. Please include your order number in the e-mail subject.
For AMAZING GRACE stock products in new or like-new condition and within 30 days of the original purchase date, we shall refund the original purchaser the total amount for the items returned.
Returns must have a valid RMA number obtained from AMAZING GRACE directly. RMAs are valid for 20 days from the date of issuance and will be canceled after 20 days.
Shipping fees are non-refundable. All returns must be shipped to the attention of the RMA number. Product must be returned securely in a box only. No envelopes or pouches.
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